Home Health Care Services
The All the Answers difference is simple: We place our customers at the forefront of everything we do. We realize you must have an extra degree of empathy from your home health care answering service. In the home health care call-processing business, it is understood that callers are often undergoing a certain amount of mental anguish, so there is never room for rushed and impatient call handling. As an integral part of your own administrative staff, our staff works delicately with your caller to get the appropriate information and then deliver it immediately to your on-call staff.
Here at All the Answers, we have come to appreciate the importance of first learning about a client’s business and then developing a customized solution to meet their specific needs. Any new client is carefully interviewed by All the Answers new-account specialist in order to determine exactly what that client considers an emergency, and how to relay the information to on-call personnel.
Our services encompasses all services of home care including: infusion, DME, physical therapy, skilled nursing, rehab therapy, and personal care assistance. Patients need to know their home care agency can be reached 24 hours a day in the event of an emergency. A highly organized answering service allows patients to speak with a live person at anytime of day or night. By using protocols establish by our client