Secure Text Messaging
We specialize in call center software and message delivery options that are able to provide you the tools to maintain HIPAA, HITECH, GLBA and Sox compliancy. All the Answers’ Startel Secure SM+ lets you securely communicate to one or all of your staff via smartphone app. It’s encrypted which means that your data is safe. Perfect if you need to safely text PHI information back and forth in a secure and HIPAA compliant manner.
Our SM+ subscribers can send and receive image attachments for better collaboration with colleagues. This is a key feature for physicians and staff to exchange X-rays and consult on patient files. Subscribers can track when a message from their device has been sent, viewed, read and filed. When SM+ is used through our service, messages are fully tracked, archived and encrypted. Real-time reports can also be generated by administrative personnel based on a number of criteria, including duration time, subscriber use, etc.
You can access SM+ at your convenience via the Web interface also. Set up is easy-our clients simply go to their smartphone “App” store and download the “Startel Secure Messaging Plus” app. Our management team will then provide a user ID and password.